AVPA continues to refine an established process based on proven, successful business practices and years of industry experience.

Pre-sales

• opportunity received
• requirements gathering
  [click here for information outine]
• relationship-building
  [new customer]

Sales

• provide budgetary estimate for unscoped project [optional]
• work with customer to obtain/ develop programming scope of work
• establish pricing, contract and preliminary schedule
• provide quote package (scope/quote/contract) to customer for approval

Project Startup

• contract is signed
• initial invoice sent to customer (payment required prior to beginning work)
• project is assigned to a programmer

In-house Development/ Coordination

• programmer begins development of interface(s) and program(s)
  [per programming scope]
• firm-up schedule with customer
• programmer continues development
• progress invoicing as appropriate during project [based on quote]

System Commissioning

• customer has completed system installation and device setup
• onsite:: programmer makes appropriate number of onsite trips to commission job with customer's technician(s)
• remote:: programmer performs appropriate number of remote support sessions to commission job with customer's technician(s)
• progress invoicing as appropriate during project [based on quote]
• programmer completes testing of system and deems complete
  [per programming scope]

Closeout

• customer is informed that system is complete and is encouraged to review system for themselves and with their client (AVPA can assist with client training if desired)
• customer agrees project is complete - warranty period begins
• send final invoice to customer
• archive project files to secure server

Post-Project Support

• deliver code to customer [upon request]
• perform additonal work as needed [changes/ additions]